Cookie & Privacy Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Full Cookie & Privacy Policy

Cathedral Chiropractic & Osteopathy respects your privacy. Your personal data is protected in the UK by the Data Protection Act 1998. Under the Data Protection Act, we have a legal duty to protect any information we collect from you. Any information that you give us is held with the utmost care and security. It will not be used in ways to which you have not consented. We do not and will not pass on your details to any third party or government department unless you give us permission to do so.

User Anonymity and Use of Personal Information 

Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by our web servers.

Aggregated analysis of these log files is used to monitor website usage. These analyses may be made to available to our staff and partner agencies to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

Except as stated already, we will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond our responsibility or control.

We will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, we reserve the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of our web services.

As a condition of use of this site, all users must give permission for us to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.

All log file information collected by us is kept secure and no access to raw log files is given to any third party.

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Use of Cookies

What are ‘cookies’:

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

The table below explains the cookies we use and why.

COOKIE TYPE DURATION DESCRIPTION
PHPSESSID This cookie does not identify you personally and is not linked to any other information we store about you. A session cookie, deleted when you close your web browser. As you browse around the pages on this site, the session cookie tells the website that you are the same person requesting the webpages, and not a new visitor to each page.
viewed_cookie_policy This cookie lasts for 365 days to save you repeating the acceptance each time you visit. Used by the CookieLaw plugin to remember whether you have already accepted our cookie policy. This keeps us in line with The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 otherwise known as the “cookie law”.
wordpress_logged_in_xxxxx Your login details are stored in an encrypted form. A session cookie, deleted when you close your web browser. WordPress uses this cookie to indicate when you’re logged in, and who you are, for most interface use.
wordpress_test_cookie Stores the text ‘WP Cookie check’ A session cookie, deleted when you close your web browser. WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.
wordpress_xxxxx Your login authentication details in an encrypted form. A session cookie, deleted when you close your web browser. WordPress uses these cookies to store your authentication details, and their use is limited to the admin console area.
wp-settings-xxxxx,wp-settings-time-xxxxx Data is stored as text indicating your preferred settings. Persistent cookie, expire a little under one year from the time they’re set. WordPress uses this cookie to customise your view of admin interface, and possibly also the main site interface.
__utma Google Analytics Cookie 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt Google Analytics Cookie. 10 minutes Used to throttle request rate.
__utmb Google Analytics Cookie 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc Google Analytics Cookie End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit
__utmv Google Analytics Cookie 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVarmethod with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
__utmz Google Analytics Cookie 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Privacy Policy

What is a Privacy Notice?

Under data protection law you, as client of Cathedral Chiropractic, have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.

Who we are

We are Cathedral Chiropractic, 6 Southernhay West, Exeter EX1 1JG, telephone number 01392 221122, email address info@cathedralchiropractic.co.uk. For the purposes of processing your personal data we are the Controller.

Data Protection Officer

As we record and use sensitive health data we take the protection of this data very seriously. We have therefore appointed a Data Protection Officer, Alexander Gubbay, who is your first point of contact for any matters regarding your personal data we process. They can be contacted on Gusgub@hotmail.co.uk and their postal address is Cathedral Chiropractic, 6 Southernhay West, Exeter EX1 1JG

The personal data we process and what we do with it

We record and use the following categories of personal data, which may include: your name, address, telephone numbers, email address and occupation; your GP details, medical history, diagnosis and treatment notes.

Sharing your personal data

We only share your personal data with your explicit consent, where, for example, if we need to contact a third party and give them your contact details in order to refer for further treatment. Where third parties are used by us to store your personal data, we ensure they are compliant with data protection law.

Retaining your personal data

Whilst you are client of ours we will continue to store and use your personal data. We will retain your personal data for a period no greater than 8 years after your last treatment. Limited information will be retained within our accounts systems indefinitely to maintain the integrity of the data.

Your rights

As we process your personal data, you have certain rights. These are: a right of access, a right of rectification, a right of erasure and a right to restrict processing.

  • You may request a copy of your data at any time. Please make such a request in writing or by email to the Data Protection Officer, whose contact details are shown above. Please provide the following information: your name, address, telephone number, email address and details of the information you require.
  • If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.
  • If you believe we should erase your data, please contact the Data Protection Officer, whose contact details are shown above.
  • If you wish us to stop storing or using your data, please contact the Data Protection Officer, whose details are shown above.
  • Where you have provided explicit consent for us to use your data, you have a right to withdraw this consent at any time.
  • Data Breaches
  • Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the Data Protection Officer who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.
  • Should You Wish to Complain
  • You can contact the ICO via their website: www.ico.org.uk should you wish to make a complaint about the way we are processing your personal data.
  • Automated Decision Making and Profiling 

  • We do not operate any system which uses automated decision making or profiling in respect of your personal data.